Undergraduate and Graduate Associate Professor of Healthcare Management, continuing to develop the UG program and advise students. Teaching/Developing Healthcare Law and Regulatory Compliance, Healthcare Operations and Administration, Healthcare Informatics, Financial Management in Healthcare, Special Seminars in Healthcare, Organizational Behavior and Marketing Principles. Working on course mapping, course assessment for accreditation, practicum development, internship placement, and continued curriculum development. Spearheading the IACBE accreditation renewal process for 2021 and beyond as well as partnership development with HIMSS for program accreditation.

Taught bachelor and graduate level adult learning courses educating in clinical medicine, healthcare administration and management with the highest level of consistent vision and reliability in a blended classroom. Courses taught included International Healthcare Management (TJC, EMTALA, JCAHO, JCI), Patient Safety and Quality Assurance, Healthcare Emergency Management, Health and Disease, Health and Medical Law (Healthcare BioMedical Ethics), Aging and the Silver Economy in Healthcare Economics, Healthcare Human Resources Management, Quality and Risk Management in Healthcare, Healthcare Program Development, Public Health and Social Determinants of Disease, an Introduction to Healthcare Management and Managed Care. Drove curriculum development, performed course mapping, and authored institutional textbooks & publications. Served as a Faculty advisor, coaching and providing strategic direction for 12 international students, and as a faculty chair of the International Student Association.
• Established an International Student Health Center, reducing absenteeism by 85% and increasing retention by 80%. Researched the available clinical options for international students to find that the choices were limited. Discovered that the school had a dedicated health center but only for the Korean students. Proposed, designed, established, and controlled the general manager and organizational management of the International Student Health Center on campus.

Established Quality Patient Care while managing responsibilities over the hospital. Ensured efficient services designed to meet the charting needs of patients, physicians, public, and nursing staff. Oversight of the neonatal ward, maternity ward, and internal medicine ward daily operations. Crafted workflow patient safety policies and JCI Compliance SOP by implementing safety committee protocols through quality leadership. Established and directed standard work of self-sustainable neonatal operation center by collaboratively negotiating strategic medical equipment supply chain vendor affiliate partnership contracts that sustainably accomplished 95% adherence to the clinic’s budget. Advanced community knowledge of social determinants of health caused by poor sanitation reducing community morbidity and mortality by 60% and 70% respectively through infection control.
• Established a training program that increased Tanzanian infant survival rates by 75% and decreased neonatal morbidity by 80%. 

Recruitment and sourcing, engagement, on-boarding, training, support services, employee development, and continuing business operations development. Proactive management of a 75-person call-center team. Conducted key performance indicator data audits of client interaction using information technology data analysis.
• Introduced employee performance improvement plan reducing HIPAA violations by 90%.